Client Services Specialist

Location: Lasalle, QC, Canada
Date Posted: 08-15-2014

Client Services Specialist 

We are currently seeking a highly organized individual with superior customer service skills to fill the position of “Client Services Specialist.”

Who we are

For over 10 years, Fuel Transport has built a solid reputation across North America as being a customer focused leader in the shipping and logistics market. Our vast experience in this sector has allowed us to successfully apply our transportation knowledge and service ability to a variety of clients in a multitude of industries. We service and partner with local and international corporations in industries such as; aerospace, consumer goods, manufacturing, retail, food & beverage.
Fuel is distinguished by our “can-do” attitude supported by the flexibility of our people. Each member of our team plays a key part in our success story by contributing personal effort and pride, resulting in team success and individual career growth.

Responsibilities

  • Handling inquiries from vendors, suppliers and internal Management
  • Coordinate and confirm scheduled appointments with vendors and suppliers
  • Accept and enter shipment tenders, verify on-time pickup and delivery
  • Prepare and provide daily/weekly tracing reports as required
  • Communicating orders, movement instructions, load movements, and other information to dispatchers, carriers and customers
  • Recording, maintaining and providing shipment arrival & departure information
  • Timely status information updates; documenting service performance and equipment tracking

Requirements

  • Excellent verbal, reading comprehension and writing skills in French and English
  • Ability to work autonomously, adapt to different situations and manage stress
  • Demonstration of good teamwork skills to maintain positive interactions with others
  • Ability to analyze a situation and make decisions effectively
  • Excellent time management, organizational, and communication abilities
  • Strong multi-tasking ability, good organization skills
  •  Proficiency in the use of Microsoft Office, Word and Excel
  •  High school diploma, DEC,  or equivalent

What we offer

  • Complimentary Breakfast daily
  • Many Happy hours
  • Dynamic “Open concept” work environment
  • “Bleeding edge technology workstations  
  • Team building social events
  • Casual Attire
  • Health and wellness services
  • Excellent Group Insurance plan

 
Who we are looking for

If you're looking for the first step into the exciting world of shipping logistics or may already have some industry experience, Fuel Transport can offer you the tools, the training and the development to bring your career to the next level of success.  The majority of our current leaders started at Fuel Transport as  “Client service Specialists” and have succeeded to into senior managerial positions in our organization. We strongly believe in “organic growth”, and we are more than ready to reward talent!
 
If you are interested in an exciting career with us, please apply directly on our careers page http://www.fueltransport.ca/en/careers
 
FUEL is an employment equity employer, and we encourage all qualified candidates to apply.
We thank all applicants for their interest; however, only candidates under consideration will be contacted.

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